Storez SA Solutions ("we", "us", "our") supplies industrial storage, handling and safety equipment from Durban, South Africa. This policy explains what personal information we collect through storezasolutions.co.za, why we collect it, and how you can control it.
Who we are
This website is operated by Storez SA Solutions, based in Durban, KwaZulu-Natal, South Africa. You can reach us at sales@storezasolutions.co.za or +27 71 968 9798.
What we collect
We collect personal information in a few specific ways:
- Contact form: the name, email address, phone number and message you submit when you enquire.
- Orders: billing and delivery name, address, email, phone number, and the products and prices in your order, when you place an order through the site.
- Account: if you create an account, we store your name, email address, and order history.
- Automatically: your IP address, browser type, and pages visited, collected through standard site and cart functionality (cookies) so the site works correctly — for example, so your cart remembers its contents.
Why we collect it
We use your information to respond to enquiries, process and deliver orders, manage your account, and, where you have asked us to, follow up about products or pricing. We do not sell your personal information to third parties.
Cookies
Like most websites, we use cookies for core functions such as keeping items in your cart and keeping you logged into your account. If you leave a comment on the site, you may opt in to saving your name, email address and website in cookies for your convenience next time.
Who we share it with
We share order information with the couriers and freight partners needed to deliver your goods, and with payment providers needed to process your payment. We use third-party hosting and email-delivery services to run this site and send order confirmations. We do not share your information with anyone else for their own marketing purposes.
How long we keep your data
We retain order information for as long as needed for accounting, warranty and legal purposes. If you leave a message through the contact form, we retain it for as long as needed to handle your enquiry, and then a reasonable period after in case you follow up.
Your rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to ask what personal information we hold about you, to ask us to correct inaccurate information, and to ask us to delete it where we are not required to keep it for legal or accounting reasons. To exercise any of these rights, contact us at sales@storezasolutions.co.za. If you are not satisfied with our response, you can lodge a complaint with South Africa’s Information Regulator.
Contact us
Questions about this policy can be sent to sales@storezasolutions.co.za or +27 71 968 9798.